Question 1

Do I need to book and how do I make a booking?

Accepted Answer

Bookings are essential to ensure your ride is available on your requested date.

How to Book

Phone

Contact 03 5783 1310 and speak to us.
Please leave a message if there is no answer.

NOTE: you will not be booked until a confirmation is received from an office staff member.

Email

Please email unclenevs@hotmail.com 
Include date, number of riders and your phone number.

NOTE: you will not be booked until a confirmation is sent by an Uncle Nev's staff member.

Question 2

What If I need to cancel or reschedule my ride?

Accepted Answer

Please phone us as soon as possible,

Ph: 03 5783 1310 or email: unclenevs@hotmail.com

Question 3

Is there car parking available?

Accepted Answer

yes, we have a designated car parking area. Easy access at the top of the driveway. 
Please ensure you lock your car before visiting the office.

Question 4

How Much does it cost to go riding?

Accepted Answer

Please visit our ride page for further information.

Question 5

Do you have EFTPOS facilities?

Accepted Answer

Yes, we accept most cards excluding American Express and Diners.

Question 6

Can my child come for a ride?

Accepted Answer

We welcome children 10 years and over, we recommend children have adult accompaniment

We have several child friendly horses for various stages of riding.

Due to safety reasons, you are not able to ride tandem, only one person per horse can ride.

Ride prices are the same for children unless you book as a family and claim a family discount.

Question 7

Is there a weight restriction to ride a horse?

Accepted Answer

As a guide, 95kgs is our recommended limit.

Call us to discuss options if you are over this limit. We do make exceptions depending on horse availability and rider capability.

Question 8

How long does it take to get to Uncle Nev's from Melbourne CBD?

Accepted Answer

Uncle Nevs Trail Rides is located just North of the Melbourne suburbs.

Our address is 1115 Wallan - Whittlesea Road, Upper Plenty

We recommend google maps to advise times from your location.

Question 9

Do you have Public Liability Insurance for horse riding?

Accepted Answer

We have Public Liability Insurance

If a certificate of currency is required, please call or email us

We recommend you have your own ambulance cover and personal accident insurance.

We recommend travel insurance for overseas visitors.

Please note: you need to be aware that you must be responsible for your own health and safety. 
Uncle Nev's will plan to provide as safe an experience as possible within this adventure environment.

Question 10

What if I am traveling solo?

Accepted Answer

No problem at all!

Many of our riding guests travel solo, which creates a wonderful opportunity to meet a diverse group of like-minded, horse-loving individuals. Whether you're a seasoned rider or new to the trails, you'll find that our welcoming environment fosters camaraderie among guests. Our experienced guides and friendly horses are dedicated to making you feel at home from the moment you arrive.

We take pride in creating a warm, inclusive atmosphere where everyone can connect, share stories, and enjoy the beauty of the trails together.

Question 11

I am a tour operator looking to book a group.

Accepted Answer

Thank you for your enquiry

As we are a small organisation, we cannot service the volume that tourist operators require.

We provide a high-risk activity and understanding instruction and English communication is paramount.

We take bookings of up to 5 inexperienced riders however they must be over the age of 10 years old

We assess suitability through a phone conversation to assist clients with this activity.

Dealing with a third party loses the vital link in preparation.

If your client would like to ring us direct on 03 5783 1310 we can see if we can manage their needs.

Uncle Nev's Trail Rides

Frequently asked questions